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Simple Mode Status & source Accessibility

Debug With Me / api

Integration receives 403 after a change

Interactive troubleshooting scenario

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01 / 08 · Clarify

Clarify, current
Scope, not started
Evidence, not started
Hypothesis, not started
Test, not started
Diagnose, locked
Respond, locked
Document, not started

Ticket context ↓Evidence surface ↓Investigation notes ↓

Customer report

The integration stopped reading device records after a token configuration change.

Impact: One sample integration cannot read records.
Scope: One demonstration
Environment: Synthetic support environment
Severity: Sample only — no real incident severity

ACTIVE INVESTIGATION / apiIN PROGRESS

Evidence

AVAILABLE

Evidence surface / awaiting inspection

Select an available artifact. Inspect the signal before forming your hypothesis.

Additional configuration is locked until you run a supported diagnostic action.

Session state / not historical metrics

0 signals marked · 0 inspected

No active hypothesis

Diagnostic action pending

0 visitor hypotheses ruled out

Investigation

Impact and scope reviewed

Hypothesis

Investigation notes / optional

Notes

Diagnosis and customer reply unlock after a supported diagnostic action.

Next action

Choose a test
Inspect configuration
Retry without new evidence

Escalation judgment

Choose a judgment / optional
Continue investigating
Escalate to engineering
Communicate a workaround

SIMULATED PATH · Notes remain in memory; they are not submitted.

Investigation stage 1 of 2

NextInspect the evidence.